Heavenly Cakes is committed to protecting your privacy & data. We wish to be clear on how we process & store your data and to illustrate to you, that we are compliant with the GDPR in respect to the processing of your data/information & also ensure that you understand your rights as a purchaser/customer/individual.
For the purposes of the GDPR the data controller is:
Contact details are:
Attention: The Data Controller, Heavenly Cakes, Beauparc House, Mountain Park, Carlingford, Co.Louth A91 Y090
When we refer to ‘we’ or ‘us’ it is heavenlycakes.ie
Please read this Policy Document very carefully as it sets out the basis on which any personal data you provide to us, or we collect from you, will be processed by us.
Who are we?
Heavenly Cakes is an Irish owned company that was established in 2007. We provide wedding cakes, celebration cakes, gift boxes, wedding & party related services and accessories. We are committed to providing the highest quality products to suit your style and budget and we strive to provide the best customer service in the business.
Our GDPR Owner/data protection representative can be contacted directly here:
For what purpose and on what basis do we process your personal data.
The information we collect generally falls into two categories: (1) personal information you provide voluntarily, such as information provided to fill out the Contact Form, to place an order or when you register to receive updates from us; and (2) tracking information we may collect as you navigate through the Website – heavenlycakes.ie.
Heavenly Cakes Marketing information will be shared with you through e-mail and Social Media. Heavenly Cakes will only send information to you after you have given your consent by registering for our newsletter or by following our social media accounts. You can block us or use the unsubscribe option for the newsletters and social media channels for which you have granted consent.
Heavenly Cakes will process the personal data / information you have provided to execute the contract you have entered. Any Data gathered will be used for the purposes of meeting the contract. On completion of the contract, if you have chosen not to receive any further contact from us regarding Heavenly Cakes Marketing no further contact will be made. The data / information provided by you will not be shared with any 3rd party for Marketing or Profiling. Information relating to the order/contract is held electronically in line with current Tax Laws. In order to minimise the risk of data breach all data is encrypted and retained on a secure server. Further details are available by contacting the data controller at the address above.
Personal Data/information necessary for the completion of the contract/order will be processed.
Your Name, Address, Email, Phone number, Postcode will be held on the encrypted server.
At no time will Heavenly Cakes retain any Credit Card or Debit Card details, Bank details or electronic transfer details used in the purchase of goods or services.
Heavenly Cakes will only provide your personal data to a contracted third party if this is necessary for the execution of our contract/order with you or to comply with a legal obligation.
The legal basis as to Why we are processing/storing your data
In order for us to process & complete your order under the GDPR, heavenlycakes.ie must collect personal data/information for contact, delivery and tax legislation purposes.
CONTRACTUAL: Heavenly Cakes needs to process your data/information as this is required to complete the order/contract. It is implied by the contract that you as the purchaser, either directly via this website or because you as the purchaser have provided data to be entered by Heavenly Cakes via the website, are entering into a contract with Heavenly Cakes. Information relating to the order/contract is held electronically in line with current Tax Laws. By entering into the contract you the purchaser are giving consent to be contacted by Heavenly Cakes via Phone, Text or Email for the full duration of the contract. Emails and texts relating to the order/contract will be sent to ensure you as the purchaser are kept up do date at all times. On completion of the contract, if you have chosen not to receive any further contact from us regarding Special Offers etc no further contact will be made. The data / information provided by you will not be shared with any 3rd party for Marketing/Profiling.
MARKETING: In the Heavenly Cakes newsletter, you can read our latest business information and news about our products, services, special offers. Your e-mail address will only be added to the list of subscribers with your permission. This data is stored until you cancel your subscription. If you no longer wish to receive marketing information from us, you can opt-out at any time by clicking on the “unsubscribe” link included in any marketing email.
SOCIAL MEDIA: heavenlycakes.ie includes buttons to link or share pages on social networks such as Instagram, Facebook, YouTube and LinkedIn. These buttons are created by means of a code that is provided by the social media network itself. This code will among other things install a cookie on your computer. Please read the privacy statements on each Social Network, to see what they do with your personal data, which they process with this code.
CONTACT FORM: You can use the Contact Us form on heavenlycakes.ie to get in contact. For this, your name, and requested data will be processed. This information will be stored until you request that this data is removed from our database.
Who are we sharing your data with?
Heavenly Cakes will not share any of your data with 3rd Parties for marketing or profiling purposes.
Heavenly Cakes will share information given with employees, or contracted 3rd parties, for the purposes of fulfilling the contract only.
Register365 is the host for the website for heavenlycakes.ie but information collected is not shared with Register365.
Your rights as a data subject
At any point while we are in possession of or processing your personal data, you, the data subject, you have the following rights:
Right to request a copy of the information that we hold about you.
Right to request correction of data that we hold about you that is inaccurate or incomplete.
In certain circumstances you have the right to ask for the data we hold about you to be erased from our records.
Right to unsubscribe to our marketing information.
All of the above requests will be forwarded on should there be a third party involved as we have indicated in the processing of your personal data.
Retention of your personal data
Personal Data will not be held for longer than is necessary for the purpose(s) for which it was obtained. Your personal data will be stored to achieve the purposes for which your data is collected until you ask us to remove your personal data from our database.
If you wish to make a complaint about how your personal data is being processed, or how an earlier complaint has been dealt with by Heavenly Cakes, please contact the Heavenly Cakes Data Controller at the address detailed above and we will endeavour to address your complaint. You also retain the right to register a complaint directly with the relevant authority.
Failure to provide information/correct information
If we are collecting your data to fulfil an order/contract & you do not provide this data or provide incorrect data, the consequences of this could mean the order cannot be completed and/or the order details are incorrect.
Your data/privacy is very important to us. If you have any questions or comments with respect to this Statement, please do not hesitate to contact us at:
Heavenly Cakes, Beauparc House, Mountain Park, Carlingford, Co. Louth A91 Y090